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Contract Administrator/Executive Assistant

Job Description Position
Summary:
This position requires information seeking and analytical thinking in order to maintain and update contracts that meet the needs of Impax Laboratories and external customers.
Responsibilities:
- Contribute to the negotiation, creation, administration, and analysis of contracts with a variety of customers (i.
e.
Wholesalers, Retail Chains, GPOs, etc.
)- Update customer contracts in Sales & Marketing database and files.
- Research, validate, and process customer rebates, administrative fees, failure to supply claims, shelf stock adjustments and other payment requests as required in customer contracts.
- Maintain membership and eligibility for assigned customer contracts.
- Provide contract award notifications to customer accounts, wholesalers and appropriate internal departments and follow through to confirm all information has been received and uploaded both internally and externally.
- Compile and complete necessary paperwork for bids, award notifications, and price changes.
- Assist Accounting with investigating chargeback discrepancies in order to achieve reconciliation of chargebacks.
- In a support role to the National Account Managers, manage customer relationship through communication between both parties.
- Act as liaison between National Account Managers and Accounting by carrying through to completion requests for Shelf Stock Adjustments, Rebates, Administration Fees, PM's, etc.
- Support National Account Managers by fulfilling requests for sales reports from PRMS, CARS, and Oracle databases.
- Complete custom queries and reports as requested.
- Interact as part of the Sales & Marketing team to contribute to meeting departmental and company goals such as providing information as needed for projects.
- Analyze contract sales and rebates and provide summary to National Account Managers on a regular basis.
- Establish work procedures and processes that support departmental and company standards, procedures, and strategic directives, working collaboratively with other departments.
- Maintain and update job related SOPs on a continuing basis.
- Meet all compliance related requirements, including any audit requests, SOX requirements, and adherence to all policies and procedures.
- Facilitate resolution of complex customer issues across multiple functional areas of the company.
- Mentor Contract Specialists.
- Act as Subject Matter Expert (SME) on various different topics within the department.
- Proactively identify and facilitate opportunities for increased operational efficiencies.
- Other duties as assigned.
Requirements Requirements:
- Minimum of 5-7 years exp of contract administration experience, including rebate and chargeback management and sales support experience.
- Experience preferred in the Pharmaceutical Industry.
- Bachelor's Degree or equivalent experience.
- Working knowledge of Microsoft Office Suite (Excel, Word and Access)- Working knowledge of the Revitas CARS system Why Kelly ?At Kelly Services , we work with the best.
Our clients include 97 of the Fortune 100 (TM) companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward.
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About Kelly Services Kelly Services, Inc.
(NASDAQ:
KELYA, KELYB) is a leader in providing workforce solutions.
Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013.
Revenue in 2013 was $5.
4 billion.
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