Information Systems and Application Specialist

Job Description


Summary of Job Duties:

This position together with the Quality Department and Operations team, facilitates the conversion of data files, including implementation of end-to-end technology platform.


Specific Responsibilities:

o Work in a fast-paced environment and operate in a results-oriented manner to deliver even under complex circumstances.

o Willingness to continuously learn and propose new and better ways to do business.

o Electronic Health Record:

o Provide development, support and maintenance to new Microsoft Dynamics CRM based Electronic Health Record System called CCP.

o Work independently to coordinate and solve highly complex technical data communication and transformation issues

o Develop MIS documentation and processes to allow for smooth operations and easy system maintenance.

o Perform data analysis for generating reports on periodic basis to assist with quality management.

o Provide customer support and assistance in information issue troubleshooting and resolution.

o Provide end users with easy to use reports and data visualization using the Power BI and the Microsoft office products.

o Set up, configure, maintain, optimize and manage Power BI in connection with CCP on his/her own, including data extractions and transformation.

o Work independently and in a small team to supports internal end users and help define their requirements and then implements these in CCP as well as provide ongoing trainings to end users.

o System Integration Supports:

o Support the company in the development of an Enterprise resource planning (ERP) system that will allow the organization to use a system of integrated applications to manage the business and automate many back-office functions related to technology, services and human resources.

o Provide the operations and quality department with support on technical integration issues.

o Provide recommendations for internal resources to develop forms/reports/dashboards etc.

o Provide recommendations to improve processes, data platforms, reporting and analytic methods

o Responsible for supporting the implementation of any new vendor relationship using Electronic Data Interchange.

o Supports and Educates operations team regarding technologies used and workflow

o Build and maintain relationships system partners and other vendors

o Sampling/Data mining analysis to identify root cause behind trends and drivers which could impact daily production, Payments market penetration and revenue streams

o Other duties as assigned



o Bachelor's Degree in Information Management, Management Information Systems, or Business Intelligence

o Ability to fill multiple role simultaneously as assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks

o Experience working in Sequel Databases, JavaScript, IMS securities, Dynamics CRM Customization and Configuration and Power BI preferred, 2 years of experience integrating and supporting applications and database development.

o Proficiency in the Microsoft Office Suite (Outlook, Word, Excel, Power Point, Access)

o Good verbal and written communication skills


TO APPLY, GO TO: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=20365624-3161-4bfa-bf72-e2a470ba9d71&ccId=19000101_000001&type=MP&lang=en_US


Company Description
Join Our Growing Team!
Our Mission: To enable each individual Person who has Serious Mental Illness, Co-Occurring Substance Use Disorder, and/or a Dual Diagnosis of Intellectual/Developmental disAbility and Mental Illness to live a life that is meaningful to her or him, in the community, on terms she or he defines.
Our mission is clear and the work is challenging, but knowing our members and supporting their goals is worth the hard work! Our organization takes pride in the outcomes of our members achieve with our supports and the optimistic culture of our employees. We currently support our members in Pennsylvania and Tennessee and are in process of expanding nationally.

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